Area Manufacturer's Representative - Eastern
OverviewResponsible for recruiting, training, and advising construction contractors engaged in the installation of metal buildings, metal roofing and all other products manufactured and/or sold by MuellerDuties include monitoring jobs in progress for timeliness and customer satisfactionThis position will also have responsibility for performing job site measurements/estimates, assisting with installation challenges, and resolving customer complaints including warranty issues.
This is a remote position responsible for Panhandle and Mountain region - covering parts of Louisiana, Arkansas, Tennessee, and Mississippi.
ResponsibilitiesMonitor and oversee the contractor selection, qualification, training, and referral program including the customer site visit, inspection and issue resolution.
Monitor and oversee the end user/customer support program for all products including installation techniques, design manuals, and technical assistanceAssist in the development, application testing, and construction methods of new products.
Oversee and improve department productivity through employee development.
Monitor and contribute to the quality control program and resolve manufacturing errors, material quality, warranty claims, and shipping damage.
Manage and oversee the sales training program including pre-fab building erection, roof installation, roof, and trim quote tools.
QualificationsMinimum of five (5) years experience as a contractor in the building or housing industryExperience with construction methods required.
High School Diploma or GED required.
Ability to interpret blueprints and roofing plans.
Strong customer service and interpersonal communication skillsAbility to professionally resolve problems, issues and concerns.
Detail orientation and organizational skills.
Sufficient personal computer and business software application use capabilities required.
A combination of education and experience may be qualifying.
This job is 100% remote based, must be able to travel regularly throughout the assigned regionRegion territories are subject to change.
Compensation & BenefitsHire-in salary is $74,200Company vehicle providedAnnual bonus opportunity of 0-15%Generous employer paid benefits valued at $10 an hourDual Medical/Rx Plan Options - Base Plan:
100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contributionBuy-Up Plan:
nominal payroll contribution for the employee, children and spouseLife Insurance and Accidental Death & Dismemberment Insurance Plan Long-Term Disability Insurance Plan401(k) Retirement Plan Generous Paid Time Off BenefitsHolidays Occupational Illness & Injury Employee Assistance Program (EAP)Voluntary Dental Insurance Equal Opportunity Employer /Veterans/ DisabledPDN-9aad815f-94ea-4291-89e4-e64b69ed44a0 Recommended Skills Business Software Claim Processing Construction Consulting Customer Satisfaction Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
This is a remote position responsible for Panhandle and Mountain region - covering parts of Louisiana, Arkansas, Tennessee, and Mississippi.
ResponsibilitiesMonitor and oversee the contractor selection, qualification, training, and referral program including the customer site visit, inspection and issue resolution.
Monitor and oversee the end user/customer support program for all products including installation techniques, design manuals, and technical assistanceAssist in the development, application testing, and construction methods of new products.
Oversee and improve department productivity through employee development.
Monitor and contribute to the quality control program and resolve manufacturing errors, material quality, warranty claims, and shipping damage.
Manage and oversee the sales training program including pre-fab building erection, roof installation, roof, and trim quote tools.
QualificationsMinimum of five (5) years experience as a contractor in the building or housing industryExperience with construction methods required.
High School Diploma or GED required.
Ability to interpret blueprints and roofing plans.
Strong customer service and interpersonal communication skillsAbility to professionally resolve problems, issues and concerns.
Detail orientation and organizational skills.
Sufficient personal computer and business software application use capabilities required.
A combination of education and experience may be qualifying.
This job is 100% remote based, must be able to travel regularly throughout the assigned regionRegion territories are subject to change.
Compensation & BenefitsHire-in salary is $74,200Company vehicle providedAnnual bonus opportunity of 0-15%Generous employer paid benefits valued at $10 an hourDual Medical/Rx Plan Options - Base Plan:
100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contributionBuy-Up Plan:
nominal payroll contribution for the employee, children and spouseLife Insurance and Accidental Death & Dismemberment Insurance Plan Long-Term Disability Insurance Plan401(k) Retirement Plan Generous Paid Time Off BenefitsHolidays Occupational Illness & Injury Employee Assistance Program (EAP)Voluntary Dental Insurance Equal Opportunity Employer /Veterans/ DisabledPDN-9aad815f-94ea-4291-89e4-e64b69ed44a0 Recommended Skills Business Software Claim Processing Construction Consulting Customer Satisfaction Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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